Het komt niet vaak voor dat developers van een spel zich zo ontevreden uitlaten over de eigen betatesters. Reakktor, de maker van de online game Neocron vormt hierop de uitzondering met de nieuwste update op de officiele site. In dit stukje tekst wordt namelijk de reden gegeven voor een vroegtijdige sluiting van de 4de betatest.Volgens Jörg Schwiezer, de CEO van Reakktor, zeurden de testers teveel over bugs en support in de laatste beta en hielden ze er absoluut geen rekening mee dat het een work-in-progress game was.One reason why we have to take it down is the fact that too many people didn't understand the meaning of beta. I saw a tremendous amount of players whining about the lack of support in this open beta on other boards (e.g. at VE3D). People were running around saying that KK doesn't care about their 'customers' and stuff... and many people didn't get the message that they were actually complaining about a lack of support in the beta and NOT in the retail version (Please note that there is a big, fat splashscreen at the launch of the B4 client that says that there is "NO SUPPORT AT ALL FOR B4"). Also I was starting to get really sick because of the personal insults for bugs in Beta4. Many people didn't understand what beta means and started an anti-NC campaign on other boards because of the bugs in the game... AND AGAIN many other people didn't realize that the trolls were complaining about the B4, NOT about the retail version. As you can see, there actually are valid arguments to close beta now. Retail is running smooth and we want our reputation coming from that clientel, rather than from flaming beta trolls. Meer uitspattingen door zowel Reakktor en de betatesters zijn te lezen op de officiele Neocron communitysite.