De RPG Diablo II van Blizzard Entertainment mag zich in steeds grote worden belangstelling verheugen. Er zijn nu al meer dan 2 miljoen exemplaren verkocht of staan in bestelling. Alleen heeft de Battle.net Server hierdoor steeds meer problemen, de laatste dagen liep de server al instabiel of helemaal niet. Gelukkig vertel Blizzard geen bullshitverhaaltje maar geeft gewoon toe dat ze grote aanloop niet hadden verwacht. Om wat meer duidelijk te geven heeft Blizzard nu een Q&A online gezet die wat licht in de duisternis moet doen schijnen. En vooral antwoord moet geven hoe ze de problemen gaan verhelpen.

Q: With 2 million orders for Diablo II, were there additional steps you could have taken to prepare for the massive influx of players on Battle.net?

A: Launching the game, we were aware that retailers had initial orders of 2 million copies, which is why we not only internally tested the game over Battle.net but we also had two external beta tests. The game has in fact sold faster at retail than we expected -- more than half of the original 2 million copies at retail have already been purchased by consumers. To date, this volume of sales is unprecedented in our industry. The issues that we are currently addressing with Battle.net are ones that could not be simulated in a beta test of 100,000 people. It took a much large influx of players to trigger the issues that we are addressing now. De Q&A kan hier worden gelezen.